Some times I simply cannot get my mind around situations I am forced to deal with. For example, why would an airline company such as MyAir open an agency/office/whatever in Bucharest that does not make reservation or sell airline tickets??? If I want to check prices, I can do so online. Availability, mkay, that is something interesting, but how would that ever be reason enough to open an agency and not have a hot line only?

Then we move to ING. I've been meaning to have a debit card issued by this bank for well, about7 months. I went to their closest branch from where I parked my car today. The nice ad on the door said they were open until 1.30 pm. It was 12 and they were closed...Nevermind, we got to a different one and got everything done, quick and easy, great services actually. Piata Romana is the place to go, really! Oh, and they had no idea other branches were closed long before due time!...

Anyway, these, my corporate friends, are not cases of smart/attractive/customer confidence building behavior. It is not something I approve of, indulge or support in anyway. And I hope one day, maybe one day, such things will no longer happen.