These days I’m doing my best to keep myself buys. Why? Well, two reason. The surface reason: I am tired of feeling I am wasting so much time. The depth reason: with K moving to Constanta, keeping busy is a way to help me cope with it better. Therefore I sketched some guidelines for this week and will do so for future weeks. I’ve spent three (starting fourth) days waking up early, blogging and reading blogs for an hour while drinking my coffee, then moving to my hour of reading, then moving to my Turkish lesson (yeah, I’ve started learning it), then getting ready for work and arriving there 15 minutes or more earlier to have my coffee. Sounds busy? Well, still didn’t get much done of what I’m supposed to do. Weird enough, most of the tasks I’m behind with are work-related. Partly my fault (after 7 hours of work the eight is low productivity anyway), partly the other’s leaves which left us with a larger workload. As for the non-work tasks, well I have a whole Saturday to myself to take care of that… After talking with Cris yesterday about which path to take in life, I discovered I am postponing this decision of mine. So maybe this is another reason for keeping so busy. I know I still have unis to finish, a master’s degree to start next year, so I would rather spend the next two years getting some more work experience and learning all I can. I have pretty impressive plans, the issue is how to stick to them. Tricky issue… Related to customer care: I’ve developed a serious issue regarding the word “problem” in any language. A general recommendation is to avoid this word. Use issue, matter, error, but not problem because customers tend to panic. So now, I find it hard to use even in real life. Same for negations. This might turn into a generally more positive attitude for me, looking for the upsides, not downsides, solutions instead of problems. Still, “problem” is a hard word to avoid in day to day life, especially when you use “No problem” as reassuring. |
i know the feeling, it's an unconscious form of procrastination because you're unwilling or unable to face issues involved... i do it all the time i'm afraid... :P
instead of saying "no problem", try the well-worn australian expression "no worries, mate" ;-)
keep well...