I've been researching this field a bit lately, so I thought some questions needed to be asked. Unified messaging means taking completely independent communication streams and mix them together to create a unique solution. For example you take phones, mobile phones, emails, chat windows and video conferences and offer them together. So when you log on, as an end user, to the email client offered by such a solution, you are also logged in to your instant messaging client and your phone numbers are also "on line". Some of the real benefits? When a fax is sent to your phone line, you see it on your email. When you want to fax something, you don't need to go over to the fax, you just send an attachment by email. Or if an important email comes when you're no longer in the office, your mobile phone receives an sms notification. You could also use such a notification to set a meeting late in the evening, when no one reads emails. And the list can go on to right click an phone number in an email and automatically have it dialed, or to have a complete list of missed calls or voicemail on your email client. Would you actually use such a solution? Do you think it would help make your work more efficient and would it actually save time? How long do you think it would take to get adjusted to all its features? And now, most important question: do you think such complete and innovative solutions would actually encourage you to work more? Would you take more tasks at home with you? I am really curious to see your thoughts on this. Labels: Gadgets, IT and Computers, Technology |
